Customer Service

Tools ImageWe operate the old fashioned way - literally, hand making tools and talking personally to our customers. You will experience the same high level of service online and via phone that you would expect when talking to the owner. 

Our goal is to share our passion for and knowledge of garden tools with our customers. Not only do we make the broadest available range of unique and custom tools, specially designed to meet your needs. We provide you with the right tool for any job and the knowledge to make your gardening work as comfortable and effective as possible.

When you purchase products from Red Pig Garden Tools ™ you're doing business directly with the artisans who make (and use) the tools. We stand behind our workmanship and if you're not satisfied with your purchase, drop us a line, email us, or arrange to stop by and we'll work it out with you. If one of our tools breaks under normal use conditions, we'll fix or replace it for you.

Order Status

To obtain the status of an order, click here and enter your information. 

Other Links

Call 503-479-5571 for online help, orders and general inquiries.

* As of July 2019, it has been 2 years since Bob stepped away from Red Pig Garden. As part of the transition, Bob and Rita continued to operate the store on their property and Seth made tools for them to sell. They are ready to do something different and use the space (and their time) however they feel like.  While Red Pig Garden Tools will no longer be based on their property in Boring, you can still find Bob and Rita in the store selling other things, like refurbished tools, hooks, herb racks, and other blacksmith made goods) and fixing tools and other things. Stop by and see them. Hours and phone number will be on the store door. Red Pig Garden Tools customers in the Portland area or in town visiting are welcome to call and make an appointment to come and purchase tools or pick up online purchases at our temporary workshop in Lake Oswego, OR.