Q: Do you have long handled tool?
A: Yes. Our internet store is just a small portion of our product line! If you have something in mind that your looking for, just give us a call. If you live in the area, just stop on by!
Q: Do you do custom work?
A: Absolutely! You’ll get the exact tool you're looking for, even if we have to make it from scratch. If you're looking for something special, just let us know and we'll see what we can do for you.
Q: How do I get to your store in Boring, Oregon?
A: It's easy to get to our store- it’s at
12040 SE Revenue Road
Boring, OR 97009.
We're about 35 minutes southeast of Portland, and 10 minutes outside of Gresham. From Hwy 26, take the Boring Exit and turn left onto Compton/Hwy 212. The First Stop Sign is Orient Drive, turn left. The first right is Revenue Road, take a right. You'll turn right into the second driveway, just before a big Red Pig sign.
Q: What are your hours at the store?
A: We are open Wednesday through Saturday, 10am to 6pm, or by advance appointment. If you come to the store during business hours and we're not there to greet you, just ring the pig bell or come to the back of the old white farmhouse. Our shop is in the garages.
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. Once logged in, this page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: We are now able to offer the option of flat rate shipping (currently $8.99) for orders of small hand tools. Longer tools and many tools that require special packaging may have additional fees of $8, $10, $15 or $20 which are disclosed in the product description. You can also select UPS or USPS Priority mail instead. Orders choosing flat rate shipping will be sent by the least expensive, trackable method we can find, often USPS Priority Mail. Final shipping costs will be displayed on the order checkout page and invoice you see before confirming your order. We try to be as accurate as we can. Long handled tools usually ship out as oversize.
Q: How long does it take to ship an order?
A: We strive to ship order promptly, within 1-3 business days from when the order is placed. We often ship 2 days per week during the slower seasons, and daily during busier times and holidays. We make our tools by hand here in Oregon, and sometimes we run out of stock. If you order something that is out of stock, we will let you know via email of the delay and anticipated wait (typically no more than 1-2 weeks). Thanks for your patience and understanding.